VoIP versus landline: which is better for your business?

As a business owner, you have so many different decisions you need to make every day. As technology continues to advance, one of them is which phone service is better for your business – VoIP or a landline? Below we discuss the benefits of each to help you make an informed decision.

Landline  

One of the greatest benefits of a good old fashioned landline is that you’re not reliant on your broadband connection for phone calls to come through. This may therefore be a more appropriate solution for companies that struggle to get a reliable or fast connection. After all, the last thing you want is to lose business because potential customers can’t get through to you.

Although it’s not impossible, it’s generally harder to hack a landline connection than it is VoIP. When using the Internet as a telephone service, the security of your line is entirely dependent on the security of your Internet connection. If your network security isn’t as resilient as it could be, you may be better off sticking to a landline for now.

Voice over Internet Protocol (VoIP)

We all know what a landline is but what exactly is VoIP? This modern telephony uses an Internet connection instead of a landline to make calls. Providing you have a good quality broadband connection, you can get your phone service delivered through your Internet connection rather than from your local phone company. You can find out more by following this link – https://www.voip-info.org/what-is-voip/

If you’re looking for a money-saving option, VoIP is the clear winner. The setup and hardware fees for VoIP are typically very low and the monthly service cost is also much lower than it is with landline phones. These savings can also be passed on in other ways. You can for example make all your calls over the Internet for free which means that you never have to worry about surprise phone bills ever again.

Aside from cheaper calls, VoIP offers a whole host of other benefits including:

• Set-up is simple and straightforward with little to zero downtime on the company network
• Three-way calling is particularly helpful for conference calls or if you have members of staff working remotely
• It’s not fixed to a specific location which means that you can use your mobile phone as an extension of your office phone – this is great for employees who work remotely
• You don’t have to pay to install additional features including call recording, voicemail, call transfer and automated voice menus
• Advanced functionality such as video conferencing
• Cheaper international calls
• Increased mobility
• You can scale the service up or down depending on your needs at the time
• Voicemail to email transcription
• A fixed monthly cost makes it much easier to manage your business expenses
• Having one supplier for both your data and voice provides greater efficiency and easier linking of technologies

To find out more benefits of VoIP visit this website: https://smallbusiness.chron.com/benefits-voip-business-163.html

If you are interested in VoIP, contact your data centre who will talk through the options available and how they can assist you.